Day: January 23, 2019

How to Tell if Your Chimney or Fireplace Needs Repairs

Chimney repairs are quite common among homeowners, and that’s especially true for those who live in the northern or midwestern part of the country thanks to the freeze and thaw cycles that can be hard…

by MCP

- Jan. 23, 2019

Tags: chimney masonry, chimney repairs

MCP Chimney & Masonry, Inc.

4.8

Jim Gale

14:29 11 Feb 19

Wow. 1. They were well priced. 2. They listened to my timeline issues. 3. They started AND finished earlier than promised. 4. They were respectful of my yard and cleaned up neatly. 5. The work looks great. Well done to all on the MCP crew.

Tull Morgan

21:28 05 Feb 19

We had the owner and his son at our home to give us an estimate to install/convert our fireplace into a wood burning stove. With their advice, knowledge and guidance we decided to just replace are damper, clean our chimneys and install a stainless steel chimney cap. It was a pleasure having them come into our home and give us their honest expert opinion. We highly recommend speaking with them before making any changes and using them for their services.

Gary Gafke

21:24 05 Feb 19

Timely, professional, and very knowledgeable. Very customer oriented. Repairs and waterproofing were done sooner than expected and it looks great. Only negative I can think of is that the price seemed a little high for the small amount of chimney, but I don't really have any other estimates to compare it with. I would definitely use them again if needed.

Brooke Mills

17:21 01 Feb 19

Justin from MCP Chimney and Masonry was recommended to me by a friend who recently had a big rebuild done by him and was very happy. I only had some small fixes needed (damper, doors, etc) but I still was received warmly when I called about getting an appointment, and scheduled quickly. Justin came out today and showed us how to close the flue manually AND wrote an estimate for an all new damper if we want that. He also fixed the doors AND wrote an estimate for new ones if I want that. He charged us nothing for the hour he spent at my house, and left us with everything functioning for no charge, as well as estimates for upgrades if I want to do that. Highly recommend!

Matthew Benedick

17:11 31 Jan 19

Prompt service after the call to set up an evaluation of our chimney. Honest evaluation and communication of what needed to be done and what we could wait to do. Great experience all around and we'll be going with MCP in the future, for sure!

Jean Blain

22:26 30 Jan 19

Justin showed up when he said he would. He was friendly and professional. He cleaned and tested the chimney from the inside of the house. After testing for airflow, he was not satisfied the job was complete. He climbed onto the roof in the rain[very impressive] to clean out an abandoned bee's nest, or hornets. He retested for airflow. It was a virtual vacuum sound. Great job MCP and such a reasonable price

Linda Linthicum

22:14 26 Jan 19

MCP was recommended on our NextDoor site. Our neighbors' descriptions of their experiences with MCP matched ours. MCP was responsive, down-to-earth, respectful of our home and our needs. We purchased a fireplace insert that was recommended by the sales rep and it has met our needs for safety, warmth, and limited maintenance. It is easy to use--we've used it almost every day since it was installed. Installation took about 5 hours. The sales rep went over in detail the pros and cons of what we were considering. We chose MCP based on neighbor recommendations, our interaction with their staff, the quality of their products, and the fact they would be able to address any masonry concerns that we had. Installation was smooth-going. I highly recommend MCP as an investment in your home.

Defhr Horses

15:52 23 Jan 19

We called them in to clean our chimney. They let us know that it needed to be relined. They did both quickly and for a great price. We are very happy with the service and will call them again.

Amy Roth-Pixton

19:17 16 Jan 19

I had a great experience MCP. Mike took the time to answer all my questions about my two chimneys. He and Justin gave us some practical advice instead of just telling us we needed a liner and proovided us with some different options, all of which would save us money. I highly recommend them for all your chimney needs.

Diana Hyatt

16:40 12 Jan 19

We were so impressed with the high quality of service and work we received from MCP. We ended up having a major issue with the inside of our wood burning stove and MCP went above and beyond to make sure that they could fit us into their busy schedule so we could have that heat source before the winter cold. Their crew and Justin worked amazingly that day. The stove works better than it ever has! Thank you MCP!

Sharon Graham

16:35 12 Jan 19

We had MCP come out and inspect and clean our chimney. They were prompt, courteous and clean. Inspection showed we didn’t need cleaning. Tech gave us tips on how to maintain our chimney and didn’t charge us for the service call. Great local family owned business!

Don Call

13:10 12 Jan 19

Justin arrived during the appointment window and gave me a clear and concise explanation of my chimney situation and the options for resolution. I received a free quotation that covered all of my options and a fact sheet about the work that would be done. I felt very comfortable with his approach and his assessment. Thank you Justin!!!!!

Shirl Mort

19:20 28 Dec 18

Love the work they do. Justin goes out of his way to help you in anyway he can. Wears shoe covers when reentering the house. Will definitely use MCP again.

Jon Arnold

19:53 24 Dec 18

MCP installed our wood stove and chimney liner years ago, now they come back to check and clean as needed. Employees are professional and prices are very reasonable. Highly recommend to others in need of chimney services.

Libby O'Neill

16:19 21 Nov 18

These guys are the best. Super helpful, walked us through the whole process of buying/installing and maintaining a wood stove. Quality work that has stood up for over five years now. We will keep coming back to this family business every time.

Chris Naylor

17:16 16 Nov 18

Over the past several years, Justin has expertly handled all of our chimney needs, including installation of a beautiful wood stove that keeps us warm all winter, a chimney liner for the hot water heater in our basement, and a new dryer vent line from our house. In every instance, he was professional, knowledgeable, and courteous. I highly recommend Justin and MCP for any chimney related issue.

Kristina Nolan

19:09 10 Nov 18

Great customer service, very knowledgeable, reasonable prices! Brandon did some troubleshooting on our fireplace/chimney on a Saturday, and I was impressed with how knowledgeable he is. Another company did some *cheap* fixes a few years ago and we weren't able to use the fireplace. In less than an hour, there was a roaring fire in my now-fixed fireplace, without smoke in the house! Thank you Brandon and MCP!

Ginna Goodenow

18:37 25 Oct 18

MCP Chimney & Masonry has been doing work for me for over 10 years. They are courteous, professional while also being warm and friendly. The staff are upfront and very informative about their services. Justin was fast, friendly and thorough. He checked out the caps they installed a few years ago after fixing the flue and cleaning the chimney! I will always use them and recommend them highly.

Sami Elmore

20:30 23 Oct 18

Highly recommended. Justin came out today to inspect and clean our chimney. We were beyond impressed with his customer service and knowledge. He explained everything, made recommendations to more efficiently burn in our wood stove and answered my many questions. We are definitely Going to be regular MCP customers. Thank you Justin

George Munyer

23:19 15 Oct 18

We had an inspection performed today by Justin. The work was very thorough and Justin is extremely knowledgeable. He took the time to explain what work is needed and what to look out for going forward. He is extremely knowledgeable and was very honest regarding recommendations of what is needed in the near term vs potentially later on. We will continue to use MCP Chimney & Masonry based on our experience today without any hesitation. Highly recommended.

Keri Ann Beazell

15:31 11 Oct 18

We switched from Miller to MCP this season and are glad we did. Justin was very thorough, knowledgeable, and helpful. He took the extra time to answer our questions and concerns. We now have a clear idea of what to expect (or plan ahead for replacing) as far as long-term usability of our wood stove, liner, etc. We will certainly be calling MCP for our chimney needs in the future.

David Ruane

13:40 10 Oct 18

I recently had my porch redone and had an awesome experience with MCP. The quote was very reasonable and the quality of work was outstanding. The customer service was excellent. Justin did a great job breaking down the work that needed to be done and someone always answers the phone when you have questions. Considering my previous experiences with other contractors, I can confidently say that MCP is the best I've ever worked with!

Ryan Flynn

23:29 06 Oct 18

First time customer, but will definitely use from now on. Justin was great. Showed up early, which I appreciate, and was very informative. Honest, professional, and thorough. Confidently recommend to others.

Amanda Welsh

16:28 20 Sep 18

I dont usually write reviews but I was amazed about how amazing my experience was with this company. I have a old house and was afraid my fireplace needed a lot of work and I was right but thanks to Justin he worked with me and my budget I recommend 100% that you give them a call.

Philip Alexander

14:35 28 Aug 18

I hired MCP Chimney to re-point a stone chimney at my home in Owings Mills and they did a tremendous job. All of the folks at MCP Chimney were great to work with and I would recommend them highly to anyone!

Peter Pavlov

11:23 25 Aug 18

we got a pretty high estimate by the chimney inspector and when we asked around for recommendations to get a second opinion, MCP came as the highest recommended company. Ryan was able to come and meet us on a moments notice( we were under the gun trying to close on our old house) we discussed the options and worked a plan of attack for a much lower cost then the original estimate from the inspector. The whole fireplace needed to be replaced and I was concerned with the restoration work around it since the whole wall needed to be busted but MCP handled it all and the workmanship was great. They not only did the fireplace work but all the dry-walling and painting as well for a turnkey project, no need to get different contractors for wall repair and painting. I will say I highly recommend them for any chimney and fireplace needs. Below is a pic of the finished work

Diane Vogt-O'Connor

18:59 24 Aug 18

McP Chimney & Masonry diagnosed the problems with our chimney speedily, solved them fast, and suggested ways to avoid further trouble in future. They even helped prune back tree branches that threatened our chimney cap and flue.They were easy to deal with, fast to schedule, prompt, and did good work. If we have problems in future, we will definitely call them.

Jim Rush

16:44 24 Aug 18

Quick response to my request for a quote. Easy to schedule the installation of my new furnace vent pipe. A bit more expensive than I expected but excellent work.

Kathleen Moe

14:44 08 Aug 18

We used MCP for an update to our fireplace mantel and firebox. They did a beautiful job. I had ordered a custom limestone mantel from France. They did a superb job with the installation, and the ivory herringbone pattern of the firebox is simply beautiful. Careful work and attention to detail. Would definitely use them again and recommend them!

Stephen Dubin

00:20 15 Mar 18

I was extremely satisfied with their service! The whole experience was very positive. Good customer service, careful with our home, and the price was very reasonable. Justin was very knowledgeable. He explained both the condition of our chimney and what to look for. I would definitely recommend MCP Chimney and Masonry.

Mkjo

16:28 06 Mar 18

It was a great pleasure working with Ryan from MCP Chimney. Honest and very thorough work. This was our first time using a chimney service and the first company we used gave us some BS story of needing to replace this and that. Called MCP Chimney for a second opinion and thank goodness we did. The work provided by MCP Chimney was professional from start to finish. They even provided pics! Highly recommended to use MCP Chimney. I've already referred one of my neighbors and will use them for small or large jobs.

Greg G

16:15 03 Mar 18

They gave us an detailed quote on a gas to wood fireplace conversion where other companies would not even come look at it. They encouraged us to get quotes from other companies. In the end, we opted to not convert the fireplace and asked MCP to come repair our gas fireplace that another company attempted to fix but failed to get it working properly. Both gentlemen that came to our house were very polite and clean. The gas fireplace repair job did not take as long as expected so they did not charge us the full quoted price to look at it. I highly recommend MCP.

Colette Henriette

20:13 26 Feb 18

Excellent service that went above and beyond my expectations. The technician was knowledgeable, courteous, and professional. His inspection was thorough. He also showed me pictures of the inside of the chimney with a clear explanation of what needs to be done. MCP service is comprehensive, from repairs to installation. Very fair prices too. I highly recommend this company. Thank you.

David Edgar Liebke

21:23 05 Dec 17

We had an excellent experience with MCP Chimney Services in November 2017. We were referred to them as authorized installers of the gas fireplace that we knew we wanted. Branden came out to consult on which type of mantel and surround, and he was very helpful in choosing one, and was able to get an estimate from the office, on the cost of installation, within minutes. The cost, including the materials and labor, was extremely competitive! Chance and Guy came on time to do the installation and after all the work was done, Chance stayed to explain the entire system, and make sure I could work everything, before leaving. The whole team was friendly and helpful, and we would work with MCP again in the future without any hesitation. They did excellent and timely work, finishing a big job in just one day.

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